•  Convert dissatisfaction to loyalty

•  Well researched replies that retains clients

•  Online live tracking systems

•  Guaranteed turnaround time

•  Letters with pleasing headers and footers

•  Appropriate answers and follow-ups

•  Custom letters when needed

•  Improve customer satisfaction ratings

•  Up-sell and cross-sell with existing clients

•  Open your 24/7 office

•  Reduced overheads & massive savings

•  Quickly expand your business

•  Fluent English, neutral accent

•  Courteous and professional answers

•  Courteous and professional answers

•  Pre-sales, post sales and support

•  Up to 30 concurrent calls in a single number

•  Call logs including Time, Duration & Caller Id

•  Call waiting & call forwarding option

•  Voice mail & callback option

•  Call routing to different locations

•  CRM based call tracking

Focus on customer delight

Expertise to handle all kinds of letters

Prioritize and respond based on severity

Complaints, queries & general correspondence

:

•  Immediate access to high quality staff

•  Absolutely no overheads

•  Professional response to all your customer

•  correspondence

•  24/7 office & quick turnaround

•  Convert visitor to a guaranteed sale

•  24/7 coverage by quality staff

•  Informed replies to help buying decisions

•  Highly satisfying web user experience

•  Reduce shopping cart abandonment

•  Build customer confidence

•  Increase conversion rate by 50% or more

•  Analyse customer trends for your business